Refund & Cancellation Policy

Career Boost provides customized professional career services, including resume writing, resume optimization, cover letter writing, LinkedIn optimization, executive biographies, and other career-document services.

Because our services involve customized work prepared specifically for each client, we have the following refund and cancellation policy.

1. Cancellation Before Work Begins

If you purchase a service and request cancellation before Career Boost has started work on your order, you may contact us to request a cancellation and refund.

Approved refunds will be issued to the original payment method used for the purchase.

2. Cancellation After Work Has Started

Once work has started on a customized order, cancellation requests may not qualify for a full refund because time and professional work may already have been invested in preparing the client's materials.

Where appropriate, Career Boost may consider a partial refund based on the amount of work already completed.

3. Completed Services

Once the agreed service has been completed and the final deliverable has been provided to the client, the service is generally considered fulfilled and is not eligible for a full refund solely because the client changes their mind.

4. Revisions

Where revisions are included with a purchased service, clients may request revisions within the revision period or number of revisions stated in the applicable service description.

Revision requests should relate to the original information and requirements provided by the client.

Requests for substantial changes, additional documents, new career targets, or work outside the original scope may require an additional fee.

5. Incorrect or Missing Client Information

Clients are responsible for providing accurate and complete information necessary to complete their order.

If a delay or problem occurs because required information, documents, responses, or instructions were not provided by the client, the delivery timeline may be extended accordingly.

6. Service Quality Concerns

If you believe your order does not meet the agreed service requirements, please contact us before initiating a payment dispute.

We will review the concern and, where appropriate, work with you to resolve the issue through revisions, corrections, or another reasonable solution.

7. How to Request a Refund or Cancellation

To request a cancellation, refund, or resolution regarding an order, contact:

Email: atolagbe860@gmail.com

Please include your name, order information, the service purchased, and a brief explanation of your request.

8. Refund Processing

Approved refunds are generally returned to the original payment method. Processing times may vary depending on the payment provider or financial institution.

Career Boost cannot control the exact time required for a financial institution to post a refund to a customer's account.

9. Payment Disputes

We encourage customers to contact Career Boost first so that we have an opportunity to investigate and resolve any billing, service, or delivery concern.

We maintain appropriate order and communication records to help resolve legitimate payment disputes.

Career Boost reserves the right to update this policy when necessary. The policy applicable to an order is the policy in effect at the time of purchase, subject to applicable law.